Effective Date: September 20, 2024
Last Updated: November 22, 2024
POS Advisor Direct (“we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal and business information. This Privacy Policy outlines how we collect, use, and protect your data when you engage with our services, including payment processing, merchant services, scheduling tools, and related support. By using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
Personal Information
- Name, job title, and company name
- Contact details (email address, phone number)
- Payment and billing details (e.g., payment methods, invoices)
Business Information
- Transaction data, including sales volumes and processing details
- Business operation details (e.g., POS system configurations, scheduling preferences)
Non-Personal Information
- Website usage data collected via cookies (e.g., IP address, browser type, session duration)
Third-Party Integrations
- Data exchanged with third-party services you use, such as POS systems, scheduling software, or e-commerce platforms
How We Use Your Information
Service Delivery
- To set up and manage your payment processing, scheduling, and merchant services accounts
- To process payments and facilitate transactions
Business Operations
- To analyze system performance and improve services
- To customize solutions based on your business needs
Communications
- To send system updates, account notifications, and invoices
- To deliver promotional materials, new offerings, and relevant insights
Legal Compliance and Security
- To comply with regulatory requirements, including PCI DSS compliance
- To detect and prevent fraud or security breaches
Data Sharing and Disclosure
We do not sell or rent your personal or business information. However, we may share your data under the following circumstances:
Service Providers
- With trusted partners who assist in delivering our services (e.g., payment gateways, customer support tools)
Legal and Regulatory Requirements
- When required to comply with applicable laws, regulations, or government orders
Business Transactions
- In connection with a merger, acquisition, or sale of company assets, your information may be transferred
Data Security
We implement strict measures to safeguard your information, including:
- Data encryption during transmission and storage
- Regular audits of security protocols
- Access controls to limit access to sensitive information
While we take all reasonable precautions to secure your data, no system is completely invulnerable to breaches.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Monitor website performance
- Improve user experience
- Analyze traffic and usage patterns
You may adjust your browser settings to limit cookies, but this may affect website functionality.
Your Rights
Depending on your location, you may have the following rights regarding your personal data:
Access and Correction
- Request access to or correction of your information
Opt-Out of Marketing Communications
- Opt out of receiving promotional emails or text messages by using the “unsubscribe” link or replying “STOP” to text messages
Data Deletion
- Request the deletion of your data where permissible by law
Data Portability
- Request a copy of your data in a commonly used, machine-readable format
A2P Messaging Compliance
Consent for Messaging
- By providing your contact information, you consent to receiving text messages (SMS/MMS) and emails regarding:
- Service updates and transaction notifications
- Promotional offers and marketing campaigns
Opt-Out Options
- To stop receiving promotional messages, reply “STOP” to text messages or use the “unsubscribe” link in emails.
- Opting out will not affect service-related messages necessary for your account management.
Message Frequency and Rates
- Message frequency may vary based on service and marketing activities.
- Standard carrier messaging and data rates may apply, as determined by your mobile service provider.
Data Use for Messaging
- Information collected via A2P messaging is stored securely and used only for communication purposes outlined here.
Third-Party Services
Our services may integrate with or link to third-party providers, such as payment gateways or scheduling tools. We are not responsible for the privacy practices of these third parties. We encourage you to review their privacy policies before use.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on our website with the updated “Effective Date.” Your continued use of our services indicates your acceptance of the updated policy.
Contact Us
If you have any questions about this Privacy Policy or our practices, please contact us:
POS Advisor Direct
Phone: (469) 715-3088
Email: Support@cannabispob.com
